Transformation Journey

Maven helps transform operating models to meet business objectives around cost, customer experience and controls coverage

  • Key Constraints
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    Cost, control and time as critical constraints

    Maven deals with both the impact of control on cost and efficiency, as well as the impact that initiatives have on risk and control


    Maven uses cost, control and client satisfaction as the three critical objectives for strategic decision making

  • Cost Focused
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    Minimize cost

    While pressure to reduce costs may always be a given, it cannot come at the expense (threshold) of customer service, & reduced compliance


    Maven uses cost, control and client satisfaction as the three critical objectives for strategic decision making

  • Customer Experience
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    Improve Customer Experience

    Customer experience optimization is often subject to capital and operational budgets and must operate within the boundaries set by regulatory and internal standards


    Maven uses cost, control and client satisfaction as the three critical objectives for strategic decision making

  • Improves Controls
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    Manage objective based vulnerabilities and uncertainty

    An integrated, forward looking approach to risk uses risk management to accelerate business goals


    Maven uses cost, control and client satisfaction as the three critical objectives for strategic decision making

The Maven Process

A well defined process to deliver consistent, accurate results

  • input Input Gathering
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    Input Gathering - 1 week

    Maven is a single platform for all relevant operating model information, mitigating dependence on disconnected tools & techniques and the need to find, reconcile and validate data and assumptions


    Information and assumptions related to process, risk, operations, finance, infrastructure and teams is collected in an easy to use interface.

  • report_problem Identify Issues
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    Identify Issues - 1 week

    Maven algorithms and libraries identify all cross-functional issues and opportunities that help achieve the chosen objectives driving quickly to the core issues from a leadership perspective


    Issues and opportunities are quantified with the expected impact thus helping the practitioner to focus quickly on what is relevant

  • Idea Generation
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    Idea Generation - 1 week

    Maven examines every lever to find issue solutions within and across functions. In doing so, it finds synergies, mitigates risk and compounds impact for optimal answers.


    Multiple suggested approaches to resolve the identified issues, with a one-click interface to apply the suggestions.

  • Ideal State

    Ideal State - 1 week

    Every decision made is cascaded through the future state model to assess cross-functional and multi-objective impact to ensure synergy & minimize trade-offs


    Maven computes the impact instantaneously across all variables and produces the to-be state.

  • Implementation
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    Implementation - Immediate

    Maven translates the decisions to reach the ideal state into underlying execution steps and generates instructions and predicted key performance indicators for all functions


    Detailed implementation plan for all stake-holder and functional leads.